HOW WE RATE HOME SECURITY COMPANIES
Money-Back Guarantee
Customer satisfaction should be a key focus of every home security company. Our ratings take into consideration the different money back guarantees each company offers.
Consumer Interest
The volume of visitors for each home security company.
Conversion Rate
Conversion rates are measured by the total of signups/inquiries resulting from the number of visitors interested in each home security company
Call Center Wait Time
This is the average wait time before reaching a customer service representative.
Video Monitoring
Is remote video monitoring available?
Consumer Feedback (Rating)
Customer feedback is a key factor in determining our overall rating. Users have the ability to rate each home security company based on a 5 star rating system. Users also have the ability to submit a review based on personal experience.
Licensing
Is the home security company licensed to provide their services?
Equipment Warranty
Is equipment warranty available when customers sign up?
24/7 Monitoring
24/7 home security monitoring is required to be listed on our site.
Mobile App
Mobile app access is essential to today's home security technology and provides easy access to manage your system.
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