Frontier Communications Review

Frontier Communications is an internet service provider that offers telephone and internet services around the country. In the last few years, it has begun to offer home security services, though more along the lines of computer and internet security than personal security. For homeowners looking to protect their personal devices and cloud file storage, Frontier offers a quality service at a fairly reasonable price. It’s definitely worth looking into!


Frontier offers a wide range of electronic security systems, ranging from anti-virus software to easy file storage and sharing to parental controls and firewalls. The internet service provider has a network spanning the entire Continental United States, and the company has begun to rival Time Warner as one of the largest ISPs in the country.

Those looking for user-friendly, customizable personal device security solutions may find that Frontier’s services are quite a good option. While it does charge a monthly premium for services that can be found for free (AVG Free offers antivirus, firewall, and anti-spyware protection), the quality of the services is one that many people have commented on positively. Simply adding the security services to an existing internet service is quick and easy.

Monitoring and Services

Protecting your home is just one part of living a safe, worry-free life, but you should also take care to protect your digital life as well. With the world becoming more and more digitized, the danger of information and identity theft is a very real one. Frontier Secure offers homeowners a way to protect their personal information, with security and encryption services that prevent identity theft. With continuous monitoring of credit card activity, the company helps to protect your money and valuables. Should your identity be stolen, Frontier can help to recover and restore it.

For home use, computer and personal device security software is also available in the basic security packages. The anti-virus and anti-spyware software provided by Frontier is simple and user-friendly, but it ensures that homeowners can keep hackers and phishers from stealing the information on their computers, smart phones, and tablets. If you have already contracted Frontier as your internet service provider, adding on the other services is cheap and easy. The company offers secure unlimited file backup, easy sharing of your files between devices via the cloud, and unlimited tune-ups of your PC. Tech support is standing by 24 hours a day to provide assistance in any computer emergencies, and Frontier even offers tutorials on how to create safe social media profiles, set up wireless networks, and run diagnostics.


The cost of adding personal security services to an existing Frontier service contract is fairly affordable. The basic package starts at $9.99/month, and provides basic anti-malware software, file sharing and backup, and tech support. The monthly fee increases as more features are added, with the most comprehensive package costing homeowners $24.99/month.

The Good

It’s easy to add security services onto an existing Frontier service contract, and the prices are affordable.

Frontier offers complete protection for personal devices and sensitive information.

The Bad

Frontier is not a traditional security company, and only offers data protection.

The Bottom Line

The company has a fairly poor reputation online, with many negative reviews of the quality of the internet service.

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Available Benefits

  • Antivirus and Anti-Spyware Software
  • File Sharing and Backup
  • 24-Hour Customer Tech Support
  • PC Tune-Ups
  • Wireless Network Setup
  • Parental Controls/Firewalls
  • Identity Theft Restoration/Recovery/Credit Card Monitoring

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