First Alarm Review

Serving the Central and Northern California regions for more than 40 years, First Alarm has become one of the most trusted companies in those regions. By offering tons of options that could help you to feel safe in your own home, including everything from video surveillance to medical emergency monitoring, First Alarm can customize a system based on your needs. The company offers round the clock monitoring services, including 5 Diamond CSAA certification, to ensure that you’re always connected with someone who can help you through difficult situations that threaten your property.


Though the company doesn’t provide much documentation of exactly what equipment you’ll receive from what manufacturer, it does detail pretty clearly all the features available to customers. This includes standard features like door/window sensors or motion sensors, which are the basic staples of alarm systems. This also ranges up to more specialized services, like video surveillance and access control (keycard) door lock systems, which First Alarm does a good job of discussing in detail on its website. For specialized needs like these, the company offers free security evaluations to help you determine what type of system could work best for you.

Monitoring and response

To begin taking advantage of Frist Alarm, all you have to do is call the company to request an appointment with a trusted security specialist. Once you’re appointment is set, all you have to do is wait to receive your call, and you’re well on your way. Going over the layout of your home, your expectations for your home security system and your budget, these trusted home alarm specialists can design a system specifically to protect your home and the things you care about most.

First Alarm goes further than you might realize, as the company offers specialized solutions for senior citizens. Allowing you to keep your dignity while staying at home, First Alarm has a number of medical alerts possibilities in case you fall and can’t get up. Everything from pendants to bracelets to two-way voice systems are available to put your life in your hands in case of a catastrophic emergency.

You could also opt for FirstView, which is First Alarm’s proprietary video surveillance system. When an alarm is tripped, a live feed of the video will be sent to the company’s 24/7 monitoring center, where a trained security professional will view the events happening and respond as quickly as possible. These operators can even use two-way voice to intercede with an incident, potentially preventing a crime by informing the thief that they are being recorded.


Though the company doesn’t give any hard and fast pricing on its website, it does promise to work within your needs and your budget to determine a security solution that will work for you personally. This begins with a free security evaluation—basically a discussion about your home’s layout and what it would take to monitor your environment. After doing a little research on the internet, though, it shows that First Alarm typically charges $39/month for monitoring with $500 up front for equipment and installation. This is a little steep, but it’s only an outline of what the company typically charges, and your actual charges could vary greatly depending on what you want and need from your security system.

The Good

Easy to access information about home security offerings

The Bad

Doesn’t offer information about equipment manufacturers

The Bottom Line

No prices listed on website, making it hard to know what you’ll pay

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Available Benefits

  • Digital Control Panels
  • Door/Window Sensors
  • Central Monitoring Services
  • Surveillance Cameras
  • Glassbreak Sensors
  • Motion Detectors
  • Medical Alert Systems
  • Activity Reports

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