We have all heard stories from friends, families, and even strangers on dishonest installers who install security systems and prey on people’s fears and experiences so that they can try and sell them more equipment than is really necessary. The installer might even use horror stories that may or may not be true, pull out random statistics about the neighborhood, or even bully the customer into purchasing additional items not needed.
One example of deception: saying that homeowners need sensors on every single window in the house. This is a sales tactic; homeowners don’t need a sensor on every window, especially high windows, because it’s very unlikely for someone to try and break in. Make sure to be adequately informed of the type of equipment needed and the different options available (such as do-it-yourself installation) before the installer shows up to your home. If the installer states that all windows should have sensors, you can recommend that instead of placing sensors on every window, the installer place motion detectors in strategic places, instead. This, for one, shows that you know what you’re talking about and prevent further upselling from the installer.
With the internet, you now have a great resource available to help you compare alarm systems and your different equipment options beforehand. There are online reviews, forums, articles, and advertisements that now give you, the homeowner, the advantage in this process. LifeShield is a perfect example, allowing customized security packages. With their packages, you know exactly what you’re getting before the installer arrives. On LifeShield’s website, you can find information on its four available packages, which range from basic to professional. Next to the different packages are pictures of everything that’s included and the monitoring price. LifeShield also allows add-ons at a separate fee.
It’s that simple! With a little research, you can ensure you get the best system well before the installer comes out. Another useful tip: have a friend, spouse, or child there with you who has been pre-instructed to step in and say, “Do you really need this?” or “How about you think about this for a day or two” so that you are not deceived into buying unneeded equipment or incurring additional costs. It is also more difficult for an installer to pressure you into buying unnecessary equipment if there is more than one person they need to convince.
Being prepared is half the battle and it’s imperative that you take a little time to do research on home security packages before allowing installers into your home. Alarm systems have more options than ever and installers know this before entering your home. Some will try to get you to buy as many equipment add-ons and services as possible, since they generate additional money for their company and might even get a commission out of it. The only way you will know if something is needed or not is by doing your homework beforehand.