30-Day Risk Free Trial
Your risk-free trial starts the day you receive your new Frontpoint security system. Once you set up and activate your system and experience how Frontpoint fits with your lifestyle, we are confident you will love it. But if you are not fully satisfied, for any reason, you can return the complete system for a full refund (and free return shipping) as long as your return is postmarked within 30 days of the day you received the system. Returns (i) initiated within 30 days but not postmarked until after the 30-day risk-free trial has expired, or (ii) that do not include all of the equipment, may be subject to a restocking fee of up to $150. This refund policy applies to new systems purchased directly from Frontpoint and different terms may apply to systems purchased from third parties.
3-Year Limited Equipment Warranty
If part of your Frontpoint system (other than the screen, wiring, light bulb, l.e.d., l.c.d., expendable battery or foil tape) becomes defective within 3 years of the earlier of: (i) the date you activated the equipment or (ii) your receipt of such equipment (the “Warranty Period”), Frontpoint will replace or repair the defective part without charge to you as long as you are an active Frontpoint customer in good standing (the “Warranty”). Frontpoint may use reconditioned parts in making repairs/replacements, but warrants the replacement parts for the remainder of the Warranty Period. This Warranty is not assignable. If you discover a defect in the equipment you have purchased from Frontpoint, you should immediately contact Frontpoint in writing or by telephone and fully describe the nature of the defect so that repair service may be rendered. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE.
