Platinum Protect Q/A Review

Located in Utah, Platinum Protect installs home security systems nationwide. The company was founded in 2005 by security industry experts, with a goal of superior customer service and technology innovation. The company has set industry sales records, with a 200% growth in customers since it began.

What kinds of monitoring services does the company provide?

Platinum Protection is partnered with Monitronics International and GE Security, selling and installing these quality security systems. The company’s monitoring system transmits to a security specialist for dispatch in the event of an intrusion, medical emergency or fire. The company prides itself on extensive and skilled monitoring services.

All of its products are wireless, and include two way voice alarms and remote access. The company’s products include the Simon XT which allows direct communication with emergency services personnel; the Concord which upgrades existing security systems; and photo electronic smoke detector sensors that notify both the monitoring center and fire department when heat rises. Glass break, motion, and door and window sensors are also available.

The company also offers a carbon monoxide alarm, which operates similarly to a smoke detector, sending warning signs to the control panel if a dangerous substance is detected.

Platinum also provides a wireless control key fob, and medical alert pendants that function like a panic button for customers with health problems requiring immediate assistance.

What benefits does Platinum offer?

The company offers cash and rewards to customers who refer their friends. Their wireless protection options are updated and state of the art. The company explicitly pledges to provide responsive service, exceed customer expectations, bring new, innovative products to its customers.

What technology does the company offer or have in the works?

The company’s smoke and heat detector is state of the art, a photo electronic sensor that can detect rising heat up to 135̊F. Once the alarm is triggered, it automatically connects with the monitoring center and fire department.

Platinum’s motion sensors work using infrared technology, and are capable of detecting movement more than two to three feet in height and forty pounds in weight, preventing false alarms.

The company’s GE equipment includes integration through alarm.com to create an interactive remote access system allowing control of the entire system through mobile devices such as smart phones and lap tops. More innovation: two way voice technology through the Monitronics sensitive speaker on the system’s alarm panel.

What are the cost?

Platinum 1 offers phone and email consultations for it’s products and services.

Overall impression?

The company prides itself on integrity, responsiveness, and innovation. With a strong background in security technology, its founders are focused on customer satisfaction. Customer testimonials are positive and wide reaching, a good sign for any security provider.

At HSS Net, Madison Parker has been researching and evaluating home security companies and their products as well as analyzing hundreds of videos and documents from actual robberies. Her advice and findings are a great way to understand the ways in which you can improve the safety of your home.