After a successful pilot program for home security in Arizona last year, 2011, cable, internet, and phone provider Cox Communications, subsidiary of Cox Enterprises, has decided to expand its home security product into new markets.
“Customers trust Cox each day to connect them to the things they care about. For most people, home and family are at the top of that list. Cox Home Security is a natural extension of the communications services we deliver.” Asheesh Saksena, executive vice president and chief strategy officer, said.
Cox will be able to bundle their home security offering together with its cable, internet, and phone products to offer savings to the customer. The service includes 24/7 monitoring for intrusion, fire, gas, and floods as well as a remote access capabilities that allow customers to access their system remotely through a secure online site or a Smartphone application.
“Cox Home Security is consistent with our desire to deliver solutions that meet the individual and unique needs of each customer.” Vince Groff, Cox’s new general manager of this project, said. “One home may require a video camera near their pool for safety reasons. Another family may want text message alerts sent when children arrive home from school. No two installations are exactly alike.”
The package will also include safety sensors to detect carbon monoxide or smoke, secure video monitoring accessible on smartphones, and home automation features such as lighting and temperature controls.
Cox’s move will allow it to compete with other telecommunication companies, such as AT&T (NYSE: T) that are doing similar measures to help create and promote singularity of devices in our homes.