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Review Vivint Security

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Vivint Review
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*9.5/10
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Starting Price:
$39.99/mo
Available Benefits
  • Cellular Security System
  • Remote internet and smart phone access
  • Automatic Door Locks
  • Custom Notifications & Non-Emergency Alerts
  • Severe Weather Alerts
  • Remote Thermostat, Lighting, & Appliance Control
  • Smart Grid Energy Management
  • Complete Home Security & Automation System
  • Remote Electronic Door Locks
  • Free Professional Installation
Monitoring Services
  • Remote Video Surveillance
  • Fire & Smoke
  • Carbon Monoxide Alarm
  • Medical Pendant
  • Two-way Voice Feature

Vivint is a relatively new name in the home security system marketplace, but the solutions they provide have been around a while. Vivint used to be known as APX Alarm Security Solutions, but in 2011 they decided to seek investment funding and expand their home security business into the home control market. This has only enhanced their position in home security.

A Different Kind of Home Security Company

It's that home control element that makes Vivint possibly the most interesting home security system on the market. The home control features allow you to do a number of things beyond simply home security, such as:

  • Control your thermostat remotely. You can set your home's temperature, switch between central air and heat, and more.
  • Activate or deactivate electronics. You can remotely power or shut off the power to any electrical socket in your home. This allows you to shut off outlets when they're not in use, or put certain devices on a timer.
  • Control certain appliances. There are even some appliances that have a specific device interface for the home control system.

vivint img

Wireless Home Security Sensors and Accessories

Vivint home security systems have the same kinds of sensor capability that most other wireless systems do. Standard in the Home Automation package are:

  • One control panel
  • One motion detector
  • One IP camera
  • One key fob
  • Three door or window sensors

Obviously, you're going to need to add some window sensors, and possibly some door sensors, as well. There are also some obvious add-ons that you should pick, such as a smoke detector. The standard package gives you "points" to work with that allow you to customize your package, adding sensors as you see fit. You can also buy additional points in order to add sensors or components.

Protected Monitoring

Vivint's system utilizes a 24x7 monitoring service, just as most alarm systems. Like some other systems on the market, it also includes "crash-and-smash" protection. What this means is that, even if a burglar disables an alarm system after they break in, the alarm company will still call the police. If they don't receive an actual disarm signal, you'll get help.

A Unique Control Panel

The Vivint home security system control panel is something that sets it apart. It's a large, color, touch screen. It gives you not only the system status at any given time, but it also provides the weather forecast, any severe weather alerts, and more.

This control panel is one of only a few on the market that allows you to have a two-way conversation with the security company right from the control panel. If the alarm is triggered, the representative can contact you immediately through the control panel. If they can't get a hold of you, they'll still contact you via your emergency numbers before contacting emergency services.

Pricing

Vivint is one of the lower-priced home security systems out there – unless you pay for it all up front. If you do, you can get a discount on the monthly monitoring service of about $20. It's also the difference between paying $199-$400 (depending on options) and the full $1,500 or more.

If you want more from your home security system than just an alarm, consider Vivint today.

The Good:

  • Home automation is the cornerstone of Vivint’s service
  • Free professional installation

The Bad:

  • Price is somewhat higher than competitors

The Ugly:

  • You might need to add some door and window sensors to your package
User ReviewsNot all submitted reviews are posted but all submitted reviews are factored into our rating. HomeSecuritySystems.net believes the posted reviews best reflect the overall opinions of all submitted reviews.
Submitted by Betty

Excellent customer service, great equipment .

Submitted by James Anderson

I had my system installed last week, I wouldn't change a single thing about it. I paid $0 down and had over 4K in equipment installed.

Submitted by Taylor Ford

Had such an amazing experience! I love having the doorbell camera. I just saw and talked to my neighbor from 34,000 ft! It's so easy to use and The automation is seamless. Lobe my system. Highly recommend!

Submitted by Tammy

I love Vivint, they are user friendly and my children love the cameras and keyless door entry.

Submitted by Randy Dyer

To say that I am please with my Vivint security system is a major understatement. I previously had a system the name only having three letters, that began with an A and ended with a T. Where they would only cover two windows and three doors and a keypad, VIVINT offered 14 windows, 4 Exterior doors, 1 Sliding Glass Door sensor, a Glass Break Detector, emergency pendant plus two infrared cameras plus the video touchpad and a remote key fob, etc all for only $300 including installation. THEY HAVE BEEN AMAZING AND I HIGHLY RECOMMEND THEM TO EVERYONE! I purchased the system for the security of my elderly mother and it truly relieved a lot of stress knowing she is protected as much as possible. The monthly rate is more reasonable than A_T the other company I previously had. We went to dinner one night and about 20 minutes after leaving, My smartphone went off with a break-in alert and I was able to see everything going on. The cops were on the scene checking everything inside the house and was shocked when I saw the time stamp on the video. The cops showed up 12 minutes after the alarm went off. My guess is that the intruders got driven away by the sound of the alarm. I have interior and exterior cameras that are clear as can be! I just can't say enough good about Vivint !!! Their customer service is awesome as well. Very polite and ready to help with anything!

Submitted by Ralph Chapman

A month ago I had Vivint installed in my home. The tech was excellent and was able to use all the equipment that I had from a previous system. A touch pad control panel was installend.It is truly statement of the art! Looks and works just like my Ipad computer. The system is also controlled on my Iphone and all of my computers. The system is flawless. I could not be more pleased with the system and the customer service. I did not pay anything for the device upgrades and the monitoring is amazing. We have accidently set the alarm off 3 times. Each time, the monitoring agent was on the cell phone built into the control panel instantly! I was particularly impressed with this response time and also by the excellent tech who made it all work so very well. I have recommended Vivint to friends and neighbors several of whom have gotten the service too. I have turned off my landline phone since it is not needed for the security system.

Submitted by Sue holtz

One word Amazing!!! I have them installed and they blow everyone out of the water.