Pinnacle Security, LLC – Q/A Review

Pinnacle Security began providing full service security to residential consumers in 2007.  The company works to determine and evaluate security needs for individual customers and provides a twenty-four hour monitoring system. Along with home invasion alarms, the company offers smoke, carbon monoxide, flood, temperature, and individual panic button alarm systems to consumers.

What types of monitoring services does Pinnacle provide?

Pinnacle offers a variety of security monitoring from burglar alarms to natural disasters, fire detection, and personal safety systems. Their Essential Secure Your Home package includes the company’s Simon XT control panel, a cell unit, window, door, and motion sensors, a yard sign and window stickers, twenty-four hour monitoring, and two way voice control. Mobile control is also available.

Pinnacle’s mobile package allows customers to arm, view, and adjust security systems from any Internet connection or Smart Phone. All home invasion monitoring systems can be provided as mobile applications for access anywhere in the world.

Other monitoring service products include customized medical, flood and fire monitoring, and camera systems.

What benefits does Pinnacle offer?

Along with a stellar reputation for mobile security applications, Pinnacle provides a lifetime maintenance program guaranteeing every installed system They offer replacement and repair of any equipment free of charge if replacement is due to normal wear and tear. They also provide a customer relocation program when clients move. And Pinnacle provides a home owners insurance discount for eligible home owners.

What Technology does Pinnacle utilize and what new advances are forthcoming from Pinnacle?

Pinnacle’s Simon XT control panel is a state of the art system manufactured by GE security. It can be coupled with a touch screen key pad, a key remote, and full mobile control for advanced security system access no matter where a client is located.

The control panel includes one touch arming and by pass, silent mode capabilities, a built-in siren, two way voice speaker and microphone, and illuminated key pad, as well as medical, fire, and law enforcement panic buttons.

Another Pinnacle technology is the wireless Translator, a device that allows homeowners with older Honeywell security systems to re-use door and window sensors with a new GE panel and touch screen technology key pad.

The translator works by converting Honeywell sensor signals to GE signals, and it is compatible with the company’s Simon XT control panel.

What are the costs associated with a Pinnacle security system?

While Pinnacle customizes their system to each customer, most of Pinnacle’s Security alarms are priced under two hundred dollars, with monitoring services ranging between $34 and $50 monthly.

Pinnacle combines equipment and service charge offers throughout the term of a service contract, reducing up front payments.

Overall Impression: Solid company with well respected state-of-the-art control panel and mobile capability for a variety of home security options from burglar alarms to fire and medical alerts.

At HSS Net, Madison Parker has been researching and evaluating home security companies and their products as well as analyzing hundreds of videos and documents from actual robberies. Her advice and findings are a great way to understand the ways in which you can improve the safety of your home.