HOW WE RATE HOME SECURITY COMPANIES

Updated As Of Aug 18, 2017
Money-Back Guarantee
Consumer Interest
Conversion Rate
Call Center Wait Time
Video Monitoring
Consumer Feedback (Rating)
Licensing
Equipment Warranty
24/7 Monitoring
Mobile App

Money-Back Guarantee

Customer satisfaction should be a key focus of every home security company. Our ratings take into consideration the different money back guarantees each company offers.

Consumer Interest

The volume of visitors for each home security company.

Conversion Rate

Conversion rates are measured by the total of signups/inquiries resulting from the number of visitors interested in each home security company

Call Center Wait Time

This is the average wait time before reaching a customer service representative.

Video Monitoring

Is remote video monitoring available?

Consumer Feedback (Rating)

Customer feedback is a key factor in determining our overall rating. Users have the ability to rate each home security company based on a 5 star rating system. Users also have the ability to submit a review based on personal experience.

Licensing

Is the home security company licensed to provide their services?

Equipment Warranty

Is equipment warranty available when customers sign up?

24/7 Monitoring

24/7 home security monitoring is required to be listed on our site.

Mobile App

Mobile app access is essential to today's home security technology and provides easy access to manage your system.