Guardian Security Review

When it comes to your home security system, you want reliability. You want to know that, if someone breaks into your home, help will be on the way. Guardian Security offers home security systems that protect you in the event of burglary, fire, and other personal emergency situations.

Basic but solid security

One of the things you’ll immediately notice when looking through Guardian’s offerings is that they don’t have some of the add-on devices you might see from other companies. Guardian believes in focusing on essentials. They want to protect your home from burglary and fire, and offer you home protection.

What that means is that Guardian focuses on its monitoring services. This company, unlike many of its competitors, monitors your home security system from its central monitoring station. It doesn’t contract its monitoring out to other providers. When you have a Guardian system and there’s a security event, it’s a Guardian representative that’s going to be dealing with it.

Home security devices

Guardian offers the standard list of home security devices, including:

• Entry point sensors (for doors and windows)
• Motion sensors
• Sirens
• Heat and smoke detectors
• Panic button pendants
• Key fob alarms
• Home security signs and stickers

Most notably missing from Guardian’s offerings is glass break sensors. Some homes are more suited to glass break sensors, as standard window sensors aren’t always reliable, and can actually be something of an inconvenience.

Problems with customer support

One of the main sticking points with Guardian seems to be their customer service. Even a cursory look at home security system reviews shows Guardian woefully behind the pack in this area. If you expect to have access to a system FAQ, user manuals, and other helpful material, know that you can’t get to them without having a current contract.

If you drop your Guardian contract, your home security system becomes much less useful. You need to maintain the service in order to have access to the most basic alarms in the system, which is a problem for some people.

In addition, it can be expensive to cancel your Guardian contract. Even several years into a multi-year contract, you could be looking at a cost of $1,000 or more just to cease the service. Before signing up with Guardian, be sure it’s a service that you can live with for the next several years.

Basic protection for the long term

All of that said, Guardian equipment seems to have a solid reputation. It functions as designed, and does a decent job of keeping out burglars (or deterring them once they’ve targeted your home).

If you don’t think you’ll need more than basic options for home security and if you’re comfortable with a lengthy contract, Guardian’s home security system should make it to your list of potential systems.

Rating: ***
Reviewed by: HomeSecuritySystems.net, December 2011